06-09-2022 04:55
06-09-2022 04:55
My Versa 2 started cycling through clock face screens on it's own, I reset it, and changed the clock face to one developed by FitBit, but no luck it continued to change screens, after a few days of this, the touchscreen became unresponsive and now it is stuck on the main screen, It wont let me swipe to settings or any other screens.
06-09-2022 06:51
06-09-2022 06:51
Hello @EricaC2121
I would try restarting a couple more times. I read here on post that you should try at least three times. I see you also tried changing the clock face as well which is a great troubleshooting tip so I’m sad to see that didn’t work for you either. Unfortunately if multiple attempts at restarting does not fix the problem then you have to contact Fitbit Customer Service:https://myhelp.fitbit.com/s/support?language=en_US
😉 Hopefully they can get your Versa 2 sorted out quickly