Versa 2 didn't track my sleep stages

[CarlySirmans25]

On the app it won’t show my sleep stages. On the section where it’d show deep sleep, rem, etc it shows no stages. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @CarlySirmans25. Welcome to the Community Forums. Thanks for the details provided in your post.

I recommend considering the following in order to get sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

For more information, see What should I know about Fitbit sleep stages?

Hope this helps. 

[CarlySirmans25]

I’ve been using the BEGIN SLEEP NOW on the app! Good to know. I’ll try just going to sleep then and see if that works. Thank you so much!

[MarreFitbit]

@CarlySirmans25 Anytime! 🙂 I'm sure that would do the trick. 

Keep me in the loop!

[Superbowl20]

Hi Carly S is your Versa 2 tracking different stages with  using the “ begin sleep” option.