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Versa 2 died after 5 months

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‎05-21-2021 06:07 - last edited on ‎05-21-2021 18:02 by

‎05-21-2021 06:07 - last edited on ‎05-21-2021 18:02 by

On day my Versa 2 only held a full charge for half a day.  When it died I put it in the charger for a while and NOTHING.  It’s dead.  It was a Christmas gift.  It’s only 5 months old!!  So upset.  

 

 

Moderator edit: subject for clarity

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‎05-21-2021 15:04

‎05-21-2021 15:04

This is happening to me too. Do you think they will replace it? I don’t think I even kept the box or anything. Such a crock. It is a $200 watch!

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‎05-21-2021 18:01

In response to Mamacrowell06

‎05-21-2021 18:01

Welcome to the Fitbit Community, @Lizzanne @Mamacrowell06.

 

Thanks for the details shared in your posts. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. You can confirm our troubleshooting tips in Why isn't my Fitbit device's battery charging?

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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