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Versa 2 died after downloading software update 7-20-21

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‎07-21-2021 04:38

‎07-21-2021 04:38

Purchased Versa 2 in April 2021 and yesterday it would not sync.  Forced.to download the latest software update.  It worked from 12:30 pm to 5:30 pm.  since 5:31 pm 7-20-21, It's on,but tracking nothing.  Thank you Google☹️.  Discovered the new app now only works for Android 8 or higher...thank you Google.  Returning my Versa 2 today and moving on to a new manufacturer!!!!!!!

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‎07-21-2021 06:27 - last edited on ‎09-17-2024 09:33 by Fitbit Moderator

‎07-21-2021 06:27 - last edited on ‎09-17-2024 09:33 by Fitbit Moderator

Welcome to the Fitbit Community forums, @Cwendel. 

Thank you for sharing all your feedback and that you've been experiencing this inconvenience with your Versa 2 watch. 

In this case, if you already tried the restart procedure and you continue to experience the same problem with the watch not tracking any data or not responding, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Thank again for sharing your experience and feedback, have a great day.  

Davide | Italian and English Community Moderator, Fitbit


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