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Versa 2 display flashing Fitbit logo

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‎02-01-2021 05:43 - last edited on ‎02-01-2021 16:57 by Fitbit Moderator

‎02-01-2021 05:43 - last edited on ‎02-01-2021 16:57 by Fitbit Moderator

My screen went black and now has a flashing logo on it. I have tried holding the button to reset with no luck!

 

Moderator Edit: Clarified subject

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‎02-01-2021 16:59 - last edited on ‎07-11-2025 07:15 by Fitbit Moderator

‎02-01-2021 16:59 - last edited on ‎07-11-2025 07:15 by Fitbit Moderator

Hi @mcollins619, welcome to the Community Forums.

I'm sorry to know that you're still experiencing difficulties with your Versa 2 despite trying our restart process. Because the issue wasn't solved, the best way to get help for this specific problem is to chat directly with our Customer Support team or give us a call. That said, please click here to get connected and receive further assistance.

I'll be around if you need anything else.

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‎02-01-2021 16:59 - last edited on ‎07-11-2025 07:15 by Fitbit Moderator

‎02-01-2021 16:59 - last edited on ‎07-11-2025 07:15 by Fitbit Moderator

Hi @mcollins619, welcome to the Community Forums.

I'm sorry to know that you're still experiencing difficulties with your Versa 2 despite trying our restart process. Because the issue wasn't solved, the best way to get help for this specific problem is to chat directly with our Customer Support team or give us a call. That said, please click here to get connected and receive further assistance.

I'll be around if you need anything else.

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