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Versa 2 display goes black with white lines

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‎09-15-2020 11:14 - last edited on ‎09-16-2020 21:40 by Fitbit Moderator

‎09-15-2020 11:14 - last edited on ‎09-16-2020 21:40 by Fitbit Moderator

My Versa 2 went black today with white lines scrolling across the screen.   Has been happening off and on all day, and it's fully charged.  Updated last week to latest version. 

Please advise how to remediate. 

 

Thank you

Pat 

 

Moderator Edit: Clarified subject

Moderator Edit: Personal info removed

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21 REPLIES 21

‎08-17-2021 14:24

In response to SunsetRunner

‎08-17-2021 14:24

Mine is doing the same thing. 

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‎08-19-2021 19:39

In response to MJPIXLER

‎08-19-2021 19:39

Welcome to the Fitbit Community, @MJPIXLER.

 

Thank you for joining the thread and sharing that you're experiencing the same issue with your watch. I was able to see that you have already contacted our Support team regarding this and that they were able to help you. Thank you for your time and efforts.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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