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Versa 2 display not working after firmware update

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‎08-15-2021 12:45 - last edited on ‎08-16-2021 11:37 by

‎08-15-2021 12:45 - last edited on ‎08-16-2021 11:37 by

After the recent firmware, my Versa 2 is no longer displaying. Immediately after it displayed intermittently (about 20% of time) but now only getting blackscreen or red & yellow lines. Still syncing. Have tried all resets & changing the clock face, as per forums, but no joy. Its only 1.5 years old. Any help appreciated

 

 

Moderator edit: subject for clarity 

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‎08-16-2021 11:36

‎08-16-2021 11:36

Welcome to the Fitbit Community, @BrianD727.

 

Thanks for the details shared in your post and for already trying to resolve the issue. The best way to get help for this problem is to chat with our Support team online or give them a call. They will evaluate your device's behavior and help you with this matter. Click here to get connected. 

 

See you around.

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