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Versa 2 display won't swipe

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‎03-02-2020 17:26 - last edited on ‎03-03-2020 03:44 by Fitbit Moderator

‎03-02-2020 17:26 - last edited on ‎03-03-2020 03:44 by Fitbit Moderator

I was given a Fitbit Versa 2 as a Christmas present. I am now having problems swiping over to other screens; the Fitbit charges without any problem, and it tracks steps, etc. properly, as I can see from the home screen. I have tried restarting it, but I can't do a factory restart since I can't easily scroll over to the Settings tab. Any help would be appreciated.

 

 

Moderator edit: updated subject for clarity

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21 REPLIES 21

‎05-09-2020 08:31

‎05-09-2020 08:31

I changed my screen from auto to manual. It's been perfect ever since. The battery lasts way longer too! I used to have to charge my versa 2 every day, I've only charged it once this week and it was at 62% when I put it on the charger!

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‎05-09-2020 09:19

In response to BikerGrim

‎05-09-2020 09:19

Thank you! They sent me a new one and has worked perfectly.
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