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Versa 2 display won't turn on

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‎06-02-2020 06:22 - last edited on ‎06-11-2020 06:13 by Fitbit Moderator

‎06-02-2020 06:22 - last edited on ‎06-11-2020 06:13 by Fitbit Moderator

My battery went to 0% yesterday so I put it on the charger overnight.  When I went to turn it on, it won't display.  It beeps and vibrates but no display.  What should I do?

 

 

Moderator edit: updated subject for clarity

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‎06-11-2020 06:13

‎06-11-2020 06:13

Hi @kittydr, welcome to our Fitbit Community! Regarding the blank screen issue that your Versa 2 has experienced, I was able to get in touch with our Support team and was told that they assisted you via chat.

 

I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often and please stay safe.

JuanJo | Community Moderator

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