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Versa 2 display won't turn on

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‎03-06-2021 07:41 - last edited on ‎03-08-2021 14:34 by Fitbit Moderator

‎03-06-2021 07:41 - last edited on ‎03-08-2021 14:34 by Fitbit Moderator

Shutdown my fitbit this morning because it wouldn't clear notifications and now it won't come back on. It vibrates when I put it on charge but the screen is completely black.

Any ideas how to fix this?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎03-06-2021 09:06

‎03-06-2021 09:06

Try a Restart and do it several times if necessary.

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‎03-07-2021 18:48

In response to SunsetRunner

‎03-07-2021 18:48

Welcome to the Fitbit Community, @SuzieC85. It's nice to see you around and thank you for your help, @SunsetRunner.

 

@SuzieC85 Thanks for the details shared in your post. I was able to see that you have already contacted our Support team, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

See you around.

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