11-22-2021
19:17
- last edited on
12-15-2021
16:42
by
EdsonFitbit
11-22-2021
19:17
- last edited on
12-15-2021
16:42
by
EdsonFitbit
I've had my Versa 2 for just under 2 years. I had a floral patterned clock face for about 6 months. I recently changed it, only to find that the old floral clock face is still visible, like it's permanently "etched" into the screen. I can see it through any other clock face. I've tried switching between the old clock face that's visible and other clock faces, restarting my Fitbit, and doing a factory reset, and nothing is working. My Fitbit works fine otherwise; it's just annoying.
Moderator edit: updated subject for clarity
12-15-2021 16:40
12-15-2021 16:40
Welcome to the Fitbit Community, @ashleys94.
I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.
If you restarted your watch and set a Fitbit clock face but without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
Have a nice day.
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