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Versa 2 distance circle graphic not accurate

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‎04-12-2020 08:46

‎04-12-2020 08:46

Starting a couple of days ago the circle graphic for distance on my Versa 2 is not accurate.  Right now it shows I've walked 4.36 miles of my 5 mile goal but the graphic shows the circle as just a little more than half completed. Screenshots attached. The same is shown on the fitbit itself. I've tried restarting the fitbit and changing and restoring the goal but no change. The only thing I haven't tried is a factory reset.  Thought I would post here before trying that as I'm not sure what I will lose in that process.

Screenshot_20200412-111950.png

 

Screenshot_20200412-112009.png

 

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‎04-12-2020 18:05

‎04-12-2020 18:05

I believe this is a known iOS issue. How are these circles on your Versa 2. 

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‎04-13-2020 03:47

In response to Rich_Laue

‎04-13-2020 03:47

Thanks for the response.  First, I should have mentioned I'm using the Android app. Second, the circle graphic is also wrong on the Versa 2.  I believe the numerical distance is correct but the graphic is wrong. This started on Friday and I do have the latest software on my Versa 2.

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‎04-13-2020 04:05

In response to Frank4263

‎04-13-2020 04:05

Being at home with not very nice weather, I haven't paid attention to these circles but have noticed threads on this for at least 2 weeks. Search for circle, something should come up,, it I know their was talk of it being fixed on one of the platforms last week. 

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