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Versa 2 does not show the home screen

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‎06-11-2020 06:35 - last edited on ‎08-17-2020 05:17 by Fitbit Moderator

‎06-11-2020 06:35 - last edited on ‎08-17-2020 05:17 by Fitbit Moderator

My Versa 2 smartwatch does not show the home screen noting time, etc.; however if you slide it you can see all the other screens.  It is waterproof, but this occurred after a hot workout. Is there someone who knows how to trouble shoot this?

 

Thank you!

 

 

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‎08-17-2020 05:17

‎08-17-2020 05:17

Hi @Rita_Lynn, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since the display won't show the home screen.

 

Please restart your Versa 2 as described in this help article. After this, monitor your watch and see if it shows the home screen properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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