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Versa 2 doesn’t charge or turn on

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‎05-01-2020 16:49 - last edited on ‎08-06-2021 16:39 by Moderator Alum

‎05-01-2020 16:49 - last edited on ‎08-06-2021 16:39 by Moderator Alum

Just got a new Versa 2. Took it out of the box and it doesn’t charge or turn on. Button won’t do anything either. Where do I go from here?

 

 


Moderator edit: subject updated for clarity

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‎05-01-2020 18:07

‎05-01-2020 18:07

Hi @Ecoe , contact Customer Support, it seems that your Versa 2 is a DOA device. Erik

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