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Versa 2 doesn't count my cubii in the group challenges

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I am using my cubii rowing machine and doing steps throughout the day. The Fitbit tracks and syncs with my cubii which I love. It does not however count the cubii in any of the individual or group challenges. I love the challenges but wont do them if this issue doesnt get resolved. Hoping this is resolved soon!!!!!!

 

Moderator Edit: Clarified subject

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Hi there @Laptopluxury, welcome to the Community Forums. Thanks for the details provided in your post about the Cubii rowing data not syncing to your challenges. I understand where your concern is coming from as you've been working hard to get all your data synced to the challenges you're in.

As @Rich_Laue mentioned, at this time, only steps from your Fitbit device or MobileTrack count towards a challenge. That means manually logged activities and activities tracked through third-party apps aren't included in your challenge total. You can find more information in this article: What should I know about Fitbit challenges?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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No issue here @Laptopluxury only step based, Fitbit recorded steps will be added to challenges?

 

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Hi there @Laptopluxury, welcome to the Community Forums. Thanks for the details provided in your post about the Cubii rowing data not syncing to your challenges. I understand where your concern is coming from as you've been working hard to get all your data synced to the challenges you're in.

As @Rich_Laue mentioned, at this time, only steps from your Fitbit device or MobileTrack count towards a challenge. That means manually logged activities and activities tracked through third-party apps aren't included in your challenge total. You can find more information in this article: What should I know about Fitbit challenges?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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