Versa 2 doesn't find playlists from Deezer

[Kim9011]

Hi 

I bought my versa 2 yesterday and I already had Deezer on my old versa so I removed the old versa and added my new versa 2 to my page. When I open up Deezer in the Fitbit app it’s only showing up like 8 playlists to sync to my versa but I don’t want any of those. My favourite playlists are not showing up for me to sync to my versa2. Up the top where it says flow (we’re building your flow, add more favourites on Deezer to unlock) which I already have done I don’t have any more playlist to favourite as I have done so many already. Any help would be appreciated.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Kim9011, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

I'd like to follow up and help you with your Versa 2 since it doesn't find your playlists form Deezer. Please follow the troubleshooting steps that are listed in this help article and see if the issue gets fixed.

Keep me posted on the outcome.