Versa 2 doesn't notify me with movement or doorbell rings

[Pinkylouloubell]

Hi everyone,

Got my Fitbit Versa 2 yesterday after umming and aahing for a long time but an having some issues with it, the Ring notifications being one of them. 

I've tried uninstalling, clearing data and caches, restarting, rebooting, logging out and in but I just can't get the watch to notify me with movement or doorbell rings.

Please help meeeeee thanks

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Pinkylouloubell.

Congrats on your new Fitbit Versa 2. I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

Currently, the latest firmware version for the Versa 2 is 72.1.15 as stated in this article. For Fitbit devices set up recently, it might be necessary to wait a couple of days to be able to update to the most recent firmware version.

For instructions on how to check your firmware version, please visit this article and open the menu "How do I find the version number for my Fitbit device?

If your Watch is up to date but you are still having difficulties, please follow these troubleshooting steps to resolve issues with notifications.

See you around.

[Pinkylouloubell]

So according to Livechat, the Versa 2 is not compatible with Ring.

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Thanks @EdsonFitbit tried everything but no luck

Moderator edit: format

[EdsonFitbit]

Thanks for your response, @Pinkylouloubell.

I found this post by @namtrab where states that he was able to receive Ring notifications on his Fitbit Versa. You might be able to resolve your issue after following his instructions.

Have a nice day.

[Pinkylouloubell]

Thanks @EdsonFitbit I tried that but still no luck 😞

The Ring app shows in the list of apps when I'm in the app part of the Fitbit app and I can toggle it on or off.

I've scoured the Internet to no avail.

My own fault for not researching properly and assuming it would work.

[Pinkylouloubell]

Hi,   Unfortunately this did not work for me, but after scoring the internet again I found something to try on another site that may work for some.   You have to connect your Ring Doorbell to Alexa and then set up a routine in the Alexa app so that every time someone rings the door bell (or there is a movement notification - I haven't done this one) it send a notification to you via your phone and your Alexa devices, if you want it to. Doing it this way I've had Alexa notifications that someone is ringing the door, but unlike my old Gear Fit 2 I can't see a picture of who it is as the notification is coming from Alexa and not Ring.   Hope this helps some of you who are unable to link Ring to Fitbit.