help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 doesn't show laps in real time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2020 14:29 - last edited on ‎01-30-2020 20:47 by Fitbit Moderator

‎01-24-2020 14:29 - last edited on ‎01-30-2020 20:47 by Fitbit Moderator

I am so disappointed with the latest update!!! It took away the ability to see my laps  in real time as I am swimming!!!! PLEASE bring it back!!!! My husband bought me the newer versa to replace my regular versa 1. I can't take it back but have no real use for the watch. I bought for one reason and it no longer does that!!! What a waste of 200.00!! PLEASE bring the ability to track laps, distance and time in real time!!!! It has been a good watch, just need the tracking back!!!!

 

Moderator edit: Updated subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-30-2020 20:56

‎01-30-2020 20:56

@Riet06 Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for taking the time to share your experience with Versa 2. I appreciate that you shared how this situation made you feel. 

 

Your feedback and comments are appreciated, we're always striving to improve our watches' features. I found that this idea has been posted in our Feature Suggestion board here, please vote and comment on it to show your support, the status will change based in Fitbit's plans. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes