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Versa 2 doesn't track swim laps in real time

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I have a Versa 2. Currently the watch does not track swimming laps actively as you’re swimming which is an important feature for swimmers. 
Can you advise if this can be fixed with a software update. 

 

Moderator Edit: Clarified subject

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Hi there, @Meyer26. Welcome to the Community Forums. 

I've seen you contacted our Support Team after posting here and they've already addressed your inquiry. If you still have any questions, please feel free to contact our team back so they can continue assisting you.

Maria | Community Moderator, Fitbit


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