help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 don't track my distance accurately when riding a bike

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2021 05:47 - last edited on ‎08-20-2021 11:27 by Fitbit Moderator

‎08-20-2021 05:47 - last edited on ‎08-20-2021 11:27 by Fitbit Moderator

My Fitbit Versa 2 is off by .2 miles. My profile hasn't changed since I bought a Fitbit years ago. And you don't have a Versa 2 to click on so I clicked on Versa 3. 

 

Update: When I rode a bike, my Versa 2 didn't note the miles. I would assume this is because my hand is not moving. If so, where do I place the Fitbit for a bike ride? On my leg? Foot? Or is there a setting I missed for bike ride miles? 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-20-2021 11:33 - edited ‎10-25-2023 17:06

In response to Odyssey13

‎08-20-2021 11:33 - edited ‎10-25-2023 17:06

Hi there, @ReddyWillow. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2. @Odyssey13 Thanks for moving and merging the posts. 

To record a bike ride, please wear the Versa 2 on your wrist so it can record the time as a bike ride. However, by doing this it won't track your distance.  

If you want distance and a map, you will need to have your phone and use the bike mode found on the Versa 2. For more information, see How do I track my workouts with my Fitbit device? and How do I use GPS on my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
2 REPLIES 2

‎08-20-2021 06:03

‎08-20-2021 06:03

Hi @ReddyWillow  your posts were merged and moved into the Other Versa Smartwatches forum area which covers the Versa 2. This way you will receive more relevant responses.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎08-20-2021 11:33 - edited ‎10-25-2023 17:06

In response to Odyssey13

‎08-20-2021 11:33 - edited ‎10-25-2023 17:06

Hi there, @ReddyWillow. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2. @Odyssey13 Thanks for moving and merging the posts. 

To record a bike ride, please wear the Versa 2 on your wrist so it can record the time as a bike ride. However, by doing this it won't track your distance.  

If you want distance and a map, you will need to have your phone and use the bike mode found on the Versa 2. For more information, see How do I track my workouts with my Fitbit device? and How do I use GPS on my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer