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Versa 2 draining battery and not keeping correct time

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‎08-11-2023 11:26

‎08-11-2023 11:26

Three days ago my battety starting draining quickly. Now, the time is off and my sync doesn't work. Help!

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‎08-12-2023 13:51

‎08-12-2023 13:51

Good to see you for the first time in the community @erindod.

Thanks for sharing the inquiry about your Versa 2. 

Let me know please if you have seen the steps suggested in this article. Please, try to restart your device.

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‎08-15-2023 11:00

In response to ManuFitbit

‎08-15-2023 11:00

It won't even turn on anymore. Ideas?

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‎08-16-2023 09:04

In response to erindod

‎08-16-2023 09:04

Thanks for the response @erindod.

If the device is not turning on please can you check the following article: Why isn't my Fitbit device's battery charging? Did you try to perform the restart?

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‎08-18-2023 07:22

In response to ManuFitbit

‎08-18-2023 07:22

For the past few days the battery for my versa 2 has also been draining battery quickly. At first I thought it was because I had changed the clock face so I removed the clock face. My versa has not gotten wet and I have done nothing else different to it. The fitbit app is up to date, there was no notification of a firmware update, I have shutdown and turned back on my versa 2. Why is the battery still draining quickly?

 

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