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Versa 2 dropping WiFi and Bluetooth after charging

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‎01-03-2020 05:46

‎01-03-2020 05:46

I’ve had my Versa 2 for about 3 weeks now and each time I charge it it drops the WiFi and Bluetooth connection.  I try to reconnect it several times usually without a lot of success. But then I put it back in the charger and magically it reconnects. Anyone else having this problem?

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‎01-04-2020 06:41

‎01-04-2020 06:41

@GaKyndra, welcome to our Fitbit Community! I'm happy to assist you with your Versa 2 since it drops WiFi and Bluetooth connection when you charge it.

 

I would like to know what is the brand and model of your phone.

 

In the meantime, please restart your Versa 2 as described in this help article. After this, monitor your watch and see if the Bluetooth and WiFi don't drop when you put your watch on the charger.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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