07-08-2021 06:11 - last edited on 07-09-2021 17:20 by LiliyaFitbit
07-08-2021 06:11 - last edited on 07-09-2021 17:20 by LiliyaFitbit
After the crazy heat this 4th of July weekend my screen is lifting off as well and I think my warranty is expired. Additional the glass has begun to crack in serveral places. I have put it in a case and had a glass protector screen on it as well when it started and cracked. I originally thought it was the glass protector screen that had cracked, but when I removed it yesterday, realized that it was the actual screen.
Moderator edit: subject for clarity
07-09-2021 17:18
07-09-2021 17:18
Welcome to the Fitbit Community, @Casstar44.
Thanks for the details shared in your post. I understand your concern and recommend getting in touch with our Support team so they can evaluate the issue and discuss the options available to you. Click here to get connected with them via chat or phone.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-14-2021 07:14
07-14-2021 07:14
Everytime I click to get support it says that it is down.
07-14-2021 15:58
07-14-2021 15:58
Thank you for your reply, @Casstar44.
I am sorry for any inconvenience. Support is limited by the number of representatives available at a given time and the hours of operation. I recommend trying to contact our Support team at different time. You can also check this post for more information about contact options.
Have a good day.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.