help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 face plate fell off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-24-2021 08:02 - last edited on ‎09-27-2021 14:35 by Fitbit Moderator

‎09-24-2021 08:02 - last edited on ‎09-27-2021 14:35 by Fitbit Moderator

I know there have been other threads regarding this but I haven't found one about  f anyone has been able to fix it on their own or even prevent this?

 

Mine came off all of a sudden (during a meeting at work), fitbit support said they will email me but haven't heard anything yet.

 

It is so frustrating, got this to replace the charge 3 that had connecting issues and I don't want to replace this one with another fitbit that will break.

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-27-2021 14:35

‎09-27-2021 14:35

Thank you for visiting the Fitbit Community, @Kirishanthyk.

 

I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

 

I noticed that Customer Support has provided a response recently. For more information please check your inbox. Thank you for your patience while dealing with this situation.

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes