I am on my fifth Fitbit watch. There has been some issues with every single one I’ve had. All had software issues but now with the versa 2, the face popped off of the watch and they are telling me they won’t replace it. They haven’t helped me or replaced any of their products. They don’t stand behind anything. I have friends that have had an Apple Watch for over 10 years with no issues. I don’t want to change companies but if Fitbit won’t stand behind their products, there’s no way I will ever I’ve them more of my hard earned money.
I could use some tips on how to get them to replace this. Has anyone ever had the face pop off their watch??
