Versa 2 fitbit pay issue - unable to use at most of the terminals

[SunsetRunner]

I need help here, any kind soul can advise me? I have . I faced a list of payment issues. I use fitbit pay successfully once this morning for grocery purchase thereafter I use on 2 other merchants the payment failed with terminal showing error msg of fail or unauthorised. Called UOB and bank reassure no issue with my card. Now I really do not know what to do. After twice failure in making payment I use the same method to pay for transport and it went through again. This is how unstable is versa 2. I really regret in getting this watch. If knowing in Singapore no help centre I will not even purchase it. Now on choice and I gotten the watch so have to stick to it hence I hope there are users with similar issues can help me with this. I did quite a number of troubleshooting from reset the watch reinstall the app re adding the card to wallet all doesn't help. Picture I have attached and circled are the machines fitbit pay not being recognised most of the times. 

 

[SunsetRunner]

Hi @SunsetRunner , I brought your problem under the attention of the Moderator Team. One of them will be soon contacting you via this topic, so keep a close eye on it. Regards kuzibri

[AlvaroFitbit]

@SunsetRunner Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your Fitbit pay issue and thank you for troubleshooting this issue thoroughly. Since the issue persist I suggest you let our Support team know about this. I noticed that you already have a ticket with them so please keep working with the team to find a solution.

@SunsetRunner thank you for your help in this thread.

Let me know how it goes.