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Versa 2 got frozen

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‎01-12-2021 03:15 - last edited on ‎01-12-2021 05:06 by Fitbit Moderator

‎01-12-2021 03:15 - last edited on ‎01-12-2021 05:06 by Fitbit Moderator

Went to put on charger...now it is frozen.

 

 

Moderator edit: updated subject for clarity

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‎01-12-2021 05:03

‎01-12-2021 05:03

Hi @SunsetRunner, welcome to our Fitbit Community. Since you mentioned that your Versa 2 is frozen, please restart it as described in this help article. After this, make sure that it's fully charged and see if it doesn't get frozen.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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