help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 green lights stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-07-2021 13:01 - last edited on ‎05-09-2021 20:06 by

‎05-07-2021 13:01 - last edited on ‎05-09-2021 20:06 by

My versa 2 green lights have just stopped working over the last week. I've tried all the troubleshooting I can find. I've had it just over a year now? Any advice please

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎05-07-2021 13:12

‎05-07-2021 13:12

Same here. Heart rate monitor stopped working. So no sleep track or heart rate monitoring

Best Answer
0 Votes

‎05-07-2021 13:13

In response to Deleteit

‎05-07-2021 13:13

So annoyed and being only a year old.

Best Answer
0 Votes

‎05-09-2021 00:49

In response to SunsetRunner

‎05-09-2021 00:49

I found there was an update for my iPhone, that was not showing. Then clicked forget device in blue tooth.  Then set up the watch from start . And the green light has returned.  So has started to function  again. 

Best Answer
0 Votes

‎05-09-2021 00:56

In response to Deleteit

‎05-09-2021 00:56

Thank you for your suggestion but I have an android phone. I've now been intouch with fitbit and they have dealt with it 

Best Answer