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Versa 2 has developed a bright light on the right

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‎02-26-2022 03:30 - last edited on ‎02-26-2022 03:32 by Fitbit Moderator

‎02-26-2022 03:30 - last edited on ‎02-26-2022 03:32 by Fitbit Moderator

My versa two has developed a bright light down the right hand side of the clock face which comes on every time I move my wrist. It is now covering the last digit showing the number of steps. Anybody know what this is and how to remove please?

 

Moderator Edit: Clarified subject

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‎02-26-2022 03:33 - edited ‎10-24-2023 04:23

‎02-26-2022 03:33 - edited ‎10-24-2023 04:23

Hi there, @Georgie2012. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-26-2022 03:33 - edited ‎10-24-2023 04:23

‎02-26-2022 03:33 - edited ‎10-24-2023 04:23

Hi there, @Georgie2012. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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