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Versa 2 has developed green lines on the screen

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‎11-10-2022 06:57 - last edited on ‎11-10-2022 08:27 by Fitbit Moderator

‎11-10-2022 06:57 - last edited on ‎11-10-2022 08:27 by Fitbit Moderator

This is the second watch I have had from Fitbit with the same issue. The watch will not work at all, as it has green lines all over the screen. There is evidently an ongoing issue for some years whereby Fitbit are not fixing this issue and simply sending out refurbished replacements that do the same. Not acceptable given the cost of the item. Very poor shelf life of this product. 

 

 

Moderator Edit: Clarified subject

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‎11-10-2022 08:30 - edited ‎11-20-2023 03:57

‎11-10-2022 08:30 - edited ‎11-20-2023 03:57

Hi there, @MICK180. Welcome to the Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

I've moved your post to the Other Versa Smartwatches board for organization purposes.

Thanks for your understanding. See you around! 

Maria | Community Moderator, Fitbit


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‎11-10-2022 09:06

In response to MarreFitbit

‎11-10-2022 09:06

I have attempted this and it was not effective.

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