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Versa 2 has developed lines on each side of the face

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‎01-04-2021 07:58 - last edited on ‎01-08-2021 10:14 by Moderator Alum

‎01-04-2021 07:58 - last edited on ‎01-08-2021 10:14 by Moderator Alum

My Versa 2 has developed yellow lines on the side of the screen in the last week. It is a year old. I have restarted and I have changed the clock face?

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‎01-08-2021 10:13 - edited ‎01-08-2021 10:13

‎01-08-2021 10:13 - edited ‎01-08-2021 10:13

Hi, welcome to the Fitbit Community forums @MommaMcKay.  

 

Thank you for all the details that you've provided regarding the inconvenience you've experienced with your Versa 2 watch and the troubleshooting steps that you already tried. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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