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Versa 2 has developed white lines on the screen

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‎09-30-2022 09:46 - last edited on ‎10-01-2022 09:32 by Fitbit Moderator

‎09-30-2022 09:46 - last edited on ‎10-01-2022 09:32 by Fitbit Moderator

My versa 2 is showing blank flashing white screen and won't let me switch off or update.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎10-01-2022 09:33

‎10-01-2022 09:33

Hi there, @Rosegarden241. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

 

See you around. 

Maria | Community Moderator, Fitbit


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‎10-03-2022 20:11

‎10-03-2022 20:11

Hay do you know how to fix this problem?

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‎10-03-2022 23:22

In response to Zozo1234

‎10-03-2022 23:22

No, couldn't get it fixed. Tried everything that customer services suggested, including trying an update, but wasn't even able to update. Ended up buying a new one.Sent from my Galaxy
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