Versa 2 has developed white lines on the screen

[lindaalphen]

My fitbit is showing stripes on screen. My app deleted and again downloaded. Same with My Watch but nothing helps 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @lindaalphen. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

[lindaalphen]

I tried that. It does not work. I tried everthing

[MarreFitbit]

@lindaalphen I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.