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Versa 2 has developed white lines on the screen

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‎07-24-2022 14:49 - last edited on ‎07-25-2022 07:32 by Fitbit Moderator

‎07-24-2022 14:49 - last edited on ‎07-25-2022 07:32 by Fitbit Moderator

My Versa 2 that I purchased in march of this year, developed white lines running though the screen about two hours ago. I tried restarting it a couple of times, and now the screen is almost completely black except for a few white lines. Please help!

 

Moderator Edit: Clarified subject

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‎07-25-2022 07:33 - edited ‎11-15-2023 16:10

‎07-25-2022 07:33 - edited ‎11-15-2023 16:10

Hi there, @Gypsygirl6. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before posting here. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


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