02-19-2024
12:17
- last edited on
02-20-2024
11:09
by
MarreFitbit
02-19-2024
12:17
- last edited on
02-20-2024
11:09
by
MarreFitbit
These vertical white lines have been for 3 days, shutting off and on does nothing
Moderator Edit: Clarified subject
02-19-2024 21:07
02-19-2024 21:07
Hi @Siydock - swipe the watch face left to get to app selection menu, if the lines disappear try changing clock face, if they remain the watch may have a fault.
If it is under warranty it can be replaced else only if it becomes unbearable you could try a last option of a factory reset but that isn't without risk and is unlikely to resolve it.
If you choose to reset wait 5 minutes before doing anything with the watch to give it time to complete and only if the initial screen no longer has the fault set it up again.
Author | ch, passion for improvement.
02-20-2024 00:05
02-20-2024 00:05
02-20-2024 00:15
02-20-2024 00:15
@Siydock- as mentioned if you switch to the watch apps selection menu or swipe up to the Today app and the lines remain it almost certainly has a fault with the screen connections, which can't be repaired.
If you intend to replace it do research as the current new Fitbit models may not have all the features you use on the Versa 2 but other makes may have.
Author | ch, passion for improvement.
02-20-2024 10:21
02-20-2024 10:21