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Versa 2 has developed white lines on the screen

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‎05-08-2024 02:59 - last edited on ‎05-08-2024 07:26 by Fitbit Moderator

‎05-08-2024 02:59 - last edited on ‎05-08-2024 07:26 by Fitbit Moderator

Good Morning, 

Yesterday my versa started showing vertical lines on the left-hand side of the display. I tried resetting and giving it a fresh charge, but the issue persists. Suggestions on how to fix would be appreciated. Thanks!

Moderator Edit: Clarified subject

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‎05-08-2024 07:30

‎05-08-2024 07:30

Hi there, @1libby. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 2 screen is still showing the vertical lines. I will do my best to help you with this!

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


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