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Versa 2 has lines on screen and gets hot

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‎11-05-2020 01:15 - last edited on ‎11-06-2020 15:11 by

‎11-05-2020 01:15 - last edited on ‎11-06-2020 15:11 by

I've only had my Versa 2 since May 2020. It has green lines on the screen. It gets hot when charged. It is completely nonfunctional. 

 

 

Moderator edit: subject for clarity 

 

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‎11-06-2020 15:11

‎11-06-2020 15:11

Welcome to the Fitbit Community, @Molly07.

 

I am sorry to hear your Versa 2 has lines on screen and gets hot when charged. I appreciate the additional details and I am here to help. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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