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Versa 2 has stopped providing text message notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2020 07:16 - last edited on ‎05-12-2023 04:20 by Moderator Alum

‎01-16-2020 07:16 - last edited on ‎05-12-2023 04:20 by Moderator Alum

Help! My Versa 2 has stopped providing text message notifications on my Samsung 10+.  When will this be resolved? It worked fine for 2 weeks then just stoppe . I've reinstalled the app and the tracker too. What is the issue?

 

 

Moderator edit: subject updated for clarity

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4 REPLIES 4

‎01-16-2020 08:49

‎01-16-2020 08:49

Hi @Cobbins , some Android users have problems with the text messages9 (just like iPhone users), mainly Samsung users (Tizen layer?). This is the result of the latest update version 70.7.14. Fitbit is aware of this issue and is working on a fix for it. Regards kuzibri

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‎01-16-2020 09:11

In response to SunsetRunner

‎01-16-2020 09:11

Hey, kuzibri, thanks for the Minimal Style clock face recommendation I saw in another post.  I changed to that and am very satisfied.

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‎01-16-2020 09:14

In response to SunsetRunner

‎01-16-2020 09:14

Hi @SunsetRunner , glad you like it. It's simple, yet very powerful and very battery friendly. My Versa 2 lasts 7 days on one charge with this CF. Regards kuzibri

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‎01-20-2020 05:05 - edited ‎01-20-2020 05:06

In response to SunsetRunner

‎01-20-2020 05:05 - edited ‎01-20-2020 05:06

When will this issue be resolved? We all paid a lot of money and would our devices to work they way your product claims it will work . 

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