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Versa 2 has stopped tracking my breathing rate data

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My versa 2 has stopped recording my breathing at night.

Moderator Edit: Clarified subject

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Hi there, @Vickerdav. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 2 has stopped tracking your breathing rate data. I will do my best to help you with this. 

As a first approach, I'd like to know if your heart rate has been working properly? Are you still getting sleep stages? Please note that 

The optical heart-rate sensor on your device tracks the small differences in these intervals while you’re asleep to determine your average breathing rate for the night. In the graph, your latest breathing rate measurement is from the longest sleep period over the past 24 hours. Only sleep periods greater than 3 hours are considered. Several factors can affect your breathing rate, including age, sex, weight, lung and heart conditions, anxiety, and fever.

With the above being said, I'd recommend trying the following steps to make sure your heart rate is working:

  • Switch the Heart Rate settings from On to Off and manually sync your watch. To switch the heart rate settings on your Fitbit device, from the main screen of your Versa 2, swipe left until you see "Settings", next swipe up until you see "Heart Rate" and switch it to Off.
  • Once it's done, manually sync your Versa 2. To do so, from the Today tab, tap Devices > device image. Tap Sync Now
  • Next, switch it from Off to On and manually sync your Fitbit device once again. 
  • Once it's done, restart your watch once again. 
  • Next, confirm that your tracker is snug on your wrist (the lights shouldn't be visible) We also recommend when you're not exercising, wear the tracker just above the wrist bone.

For more information, see How do I track breathing rate in the Fitbit app? and Why don't I see sleep stages today?

Maria | Community Moderator, Fitbit


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