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Versa 2 has stopped working all together after the update

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‎05-10-2022 09:52 - last edited on ‎05-10-2022 10:09 by Fitbit Moderator

‎05-10-2022 09:52 - last edited on ‎05-10-2022 10:09 by Fitbit Moderator

Battery and other functionalities like swiping up or down to check notifications  are completely off in my Versa after the latest update in April 2022.

I had reset it multiple times. I had change clock faces

but nothing seem to work.

any idea how to fix it ?

 

Moderator Edit: Clarified subject

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‎05-10-2022 10:10 - edited ‎11-03-2023 11:59

‎05-10-2022 10:10 - edited ‎11-03-2023 11:59

Hi there, @lucesmm. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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