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Versa 2 hasn’t synced for a week

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‎10-31-2021 05:02 - last edited on ‎10-31-2021 10:16 by Fitbit Moderator

‎10-31-2021 05:02 - last edited on ‎10-31-2021 10:16 by Fitbit Moderator

Have reset a few times , logged in & out and nothing . Will not connect to Bluetooth or Wi-Fi.

 

 

Moderator Edit: Clarified subject

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‎10-31-2021 10:19

‎10-31-2021 10:19

@YetAnotherIssue Welcome! It's great to see you around. 

 

Thanks for the details shared on your post and for the troubleshooting tried prior posting. I suggest trying the following in order:

 

1. On your phone, tap Settings → Bluetooth → the information icon → next to the name of your Fitbit device  → Forget This Device.

2. Turn off Bluetooth

3. Restart Versa 2. For more information, see How do I restart my Fitbit device?

4. Turn on Bluetooth  

5. Open the Fitbit app and force sync your device. Press and hold on the screen and pull down.

 

Hope this helps. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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