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Versa 2 heart rate and battery

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‎09-21-2023 12:41

‎09-21-2023 12:41

My heart rate is showing all out of wack. Just sitting at my desk and it is reading 154. HR not showing up in my workouts nor tracking my sleep. My battery is also depleting very quickly. Any ideas? 

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‎09-21-2023 16:27

‎09-21-2023 16:27

Welcome to the forums @Kerribond 

I'm sorry to know the difficulties that you are experiencing with the device.

Before considering other options, I recommend that you try restarting the smartwatch.

In addition, please follow the instructions in this article to improve the accuracy of heart rate information and check the information mentioned here about other factors that could affect your heart rate reading, this has been useful to other users who have experienced something similar. Once the device get accurate regarding heart rate, I'll record your sleep.

Please, confirm if you have followed the steps listed here in order to check battery drain.

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