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Versa 2 heart rate monitor doesn't work

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‎02-09-2021 19:02 - last edited on ‎02-10-2021 10:00 by

‎02-09-2021 19:02 - last edited on ‎02-10-2021 10:00 by

Dont know whats going on. But it doesnt track my heart rate. The green light doesnt even come on. What sould i do?

 

 

Moderator edit: subject for clarity 

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‎02-09-2021 22:58

‎02-09-2021 22:58

Have you restarted the watch?

 

Did you accidentally turn heart rate off in the Settings on the watch

Author | ch, passion for improvement.

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‎02-10-2021 09:59

In response to Guy_

‎02-10-2021 09:59

Welcome to the Fitbit Community, @Hennoe. It's nice to see you around and thank you for your help, @Guy_.

 

@Hennoe Thanks for the details shared in your post. I recommend following our complete troubleshooting tips including a restart at What factors can affect my heart-rate reading on my Fitbit device?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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