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Versa 2 heart rate monitor stopped working

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‎01-31-2023 08:21 - last edited on ‎01-31-2023 14:53 by Fitbit Moderator

‎01-31-2023 08:21 - last edited on ‎01-31-2023 14:53 by Fitbit Moderator

My Versa 2 heart monitor stopped working. I’ve reset the app, reset watch multiply times and turned heart rate on/off. Just noticed it stopped working a couple days ago. Any ideas or did it just crap out?

 

 

Moderator Edit: Clarified subject

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‎01-31-2023 14:54 - edited ‎03-16-2024 11:07

‎01-31-2023 14:54 - edited ‎03-16-2024 11:07

Hi there, @Mike4576. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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