Versa 2 heart rate monitoring is inconsistent

[Antinephalist]

I've had my Versa 2 for almost a week and I've seen that HRM is very, very inconsistent. In that time I've restarted a multitude of times, had one factory reset, turned monitoring off and on again with a restart in between, switched wrists, moved the watch around on the wrist, tightened and loosened the band.

None of that has changed that the HRM will often start reading a heart rate of 115+ when I'm sitting down with an actual heart rate of 55-60. Often the Versa will display an HR of more than 200% what it actually is.

Is there any resolution to this issue?.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Antinephalist, I'm sorry for the late response. However, let me welcome you to our Fitbit Community.

Regarding the heart rate monitoring issue that your Versa 2 is experiencing, I was able to get in touch with our Support team and was told that they assisted you via chat.

Our team is aware of this issue and expect to have this fixed soon. Once a solution is available, we'll make sure to post it in the Community.

We really appreciate your patience and time with this.

I'll be around if any question arises.

[maweatherfor]

Has there been a fix for this yet. My versa two has varied dramatically. Especially, when compared to my other devices some days it’s spot on others is different by 30-50 bpm