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Versa 2 heart rate no longer close to accurate during workouts

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‎02-04-2021 06:53 - last edited on ‎02-09-2021 06:37 by Fitbit Moderator

‎02-04-2021 06:53 - last edited on ‎02-09-2021 06:37 by Fitbit Moderator

I've contacted fitbit several times. Currently waiting on my second replacement to arrive in the mail but in the meantime I've been wondering. Has anyone else had great accuracy with their heart rate and calories burned then after the most recent update you can't even get half the calories from the same workout but nothing has changed on your part? Looking thru past workouts in the beginning my heartrate was steadily up during the workouts and now it shows my heart rate steadily goes up and down the whole time, which I know isn't correct as this began being an issue the next workout after the update. Am I alone in this or are others having this issue?

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎02-08-2021 10:43

‎02-08-2021 10:43

Without know what tracker model you are asking about. It is hard to answer 

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‎02-08-2021 11:47

In response to Rich_Laue

‎02-08-2021 11:47

Versa 2
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‎02-08-2021 14:19

‎02-08-2021 14:19

I have the same issue! My HR is all over the place for workouts. I will barely ever register over 100bmp anymore. I contact support and they told me to keep monitoring the HR....

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