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Versa 2 heart rate not working

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‎01-27-2021 20:06 - last edited on ‎01-28-2021 16:42 by

‎01-27-2021 20:06 - last edited on ‎01-28-2021 16:42 by

My heart rate is not working, and is not highlighted in the app or on my fitbit. Any suggestions to correct the problem? 

 

 

Moderator edit: subject for clarity 

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‎01-28-2021 16:47

‎01-28-2021 16:47

Welcome to the Fitbit Community, @SunsetRunner.

 

Thank you for sharing the details of the issue you’re experiencing. I recommend following the troubleshooting instructions including a restart at What factors can affect my heart-rate reading on my Fitbit device?

 

I'll be around if you need further help.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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