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Versa 2 heart rate stopped working

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‎09-02-2021 11:36 - last edited on ‎09-03-2021 06:41 by Fitbit Moderator

‎09-02-2021 11:36 - last edited on ‎09-03-2021 06:41 by Fitbit Moderator

So sick of Fitbit. Will not be purchasing one again. This is my 3rd Fitbit and like clockwork work, it has stopped functioning after about a year and a half…nearing the end of my warranty or just after. Always the same…Herat rate tracker stops working. I’ve spoken with Fitbit reps who have tried to help. One time, it did work, but only for a few more months. The wristbands always break so you need to buy new ones. I’m done. 

 

Moderator Edit: Clarified subject

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‎09-03-2021 06:44 - edited ‎08-19-2023 06:53

‎09-03-2021 06:44 - edited ‎08-19-2023 06:53

Hi there, @Kenickie6. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. We‘re taking your comments and sentiments in regards to our products and services into consideration.

If the steps once recommended by our Support Team are no longer doing the trick, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. If you're out of warranty, they will tell you what your options are.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-03-2021 06:44 - edited ‎08-19-2023 06:53

‎09-03-2021 06:44 - edited ‎08-19-2023 06:53

Hi there, @Kenickie6. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. We‘re taking your comments and sentiments in regards to our products and services into consideration.

If the steps once recommended by our Support Team are no longer doing the trick, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. If you're out of warranty, they will tell you what your options are.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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