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Versa 2 heart rate stopped working

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‎02-12-2023 10:06 - last edited on ‎02-12-2023 10:37 by Fitbit Moderator

‎02-12-2023 10:06 - last edited on ‎02-12-2023 10:37 by Fitbit Moderator

Hello

 

I bought a Versa 2 and the heart rate monitors suddenly stopped working, i have tried all the steps to reset and still not working. 

 

 

Moderator Edit: Clarified subject

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‎02-12-2023 10:38 - edited ‎10-18-2024 06:25

‎02-12-2023 10:38 - edited ‎10-18-2024 06:25

Hi there, @Nickino. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I hope we can get you back on track soon. 

Maria | Community Moderator, Fitbit


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