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Versa 2 heart rate stuck

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‎02-09-2023 23:55 - last edited on ‎02-10-2023 09:08 by Fitbit Moderator

‎02-09-2023 23:55 - last edited on ‎02-10-2023 09:08 by Fitbit Moderator

Hi, 

 

I was at the gym yesterday my heart rate showed as 84, it should of been well in the 100+, then it stuck at 117 & I ended up with 400+ zone minutes, I’ve done a reset, turned heart rate monitoring off/on, resynced etc heart rate monitor stuck now at 99 no matter what I’m doing. Seems broke.

 

please help 

 

thanks

 

 

Moderator Edit: Clarified subject

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‎02-10-2023 06:06

‎02-10-2023 06:06

HI @leoxley - did you try a different clock face or going to the Today app on the watch and get the same wrong results?

Author | ch, passion for improvement.

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‎02-10-2023 06:39

In response to Guy_

‎02-10-2023 06:39

Yeah. Nothings working been stuck since yesterday
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